Web Site Problems Apr - May 2023

[Michael Concannon /OVA5155]

Any resolution on inability for users to pull up the web site frequently (random availablity)?  It also effects ability to use KACARS.

[Marty Barnes / TWVA-KLAX]

Have sent a message to Charlie to see if he can look into it.  I believe we host on the same server as Ozark Virtual (https://ozarkva.net/) which I have found not to exhibit the issue.  Could be a DNS issue as I do not know who owns the fly-twva.com domain registration.  But that does not really explain the hit and miss characteristic.

[Michael Concannon /OVA5155]

Thanks --

[Brian Wilber/Ozark CEO]

There doesn't seem to be an issue using Firefox. Chrome is a problem. Not sure about other browsers. I am going on fishing trip with my brother on Wed. Won't be back until June2. I will try to get Ryan to look at it in the meantime, but I can't guarantee anything. Sorry.

[Michael Concannon /OVA5155]

Agree  - Firefox is NO PROBLEM!

[Michael Concannon /OVA5155]

Well, not so fast. FireFox has the same issues, at different times or sometimes the same time!!

[Charlie Ford/TWVA-CEO]

Hey everyone, I have sent a message to Ryan and asked if there was anything that has been changed and what possible solutuions we may have.

Is anyone still having issues gaining access to the website?

[Jim Sims/TWA2144]

Web Site no, acars yes!  Tells me to notify administrator about a "switch error"!

[Michael Concannon /OVA5155]

Same here - can log onto website and various pages fairly routinely, but KACARS log in a constant error "notify administrator" as said below

[Marty Barnes / TWVA-KLAX]

Seem to be only able to connect with FireFox browser now.  Anyone able to login with Chrome or Edge ?

[Brian Wilber/Ozark CEO]

I wish I had some good news, but Ryan is aware that there is a problem, and is working on it when he can. It's puzzling as Ozark is running the same software on the same server, and it has no issues.